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How to manage your billing details

How to manage your billing details

Manage the billing details associated with your account to appear on invoices and receipts:

Step 1: Go to the billing area

  1. Click the Main Menu (top right icon).
  2. Select "Plans and Payments".
  3. Click the "Billing Details" tab.

Step 2: View your addresses

Each registered address shows:

  • Full name (first and last name).
  • Company name (business name).
  • Full address (street, number, floor).
  • Postal code.
  • City and country.
  • Tax ID (CIF/NIF).
  • Available actions:

    • Edit: Modify existing details.
    • Delete: Permanently remove billing details.
    • Set as default: Make certain billing details default by clicking the button star.

Step 3: Add new billing details

  1. Click "Add billing address"
  2. Fill in all required fields:

    • Full name.
    • Company name (for the invoice).
    • Complete postal address.
    • Postal code and city.
    • Country.
    • Tax ID (CIF/NIF for business invoicing).
  3. Check the "Set as default" box if you want to use these billing details by default for new contracts.
  4. Click "Accept" to save.

Step 4: Manage existing billing details

  1. To edit:
    1. Click "Edit" next to the address.
    2. Modify the necessary fields.
    3. Click the "Accept" button to save the changes.
  2. To delete:
    1. Click "Delete".
    2. Confirm the action in the pop-up dialog.
  3. To set as default:
    1. Click the star icon (star) next to the billing details.
    2. You will see it marked as
      star

      Default

      .
    3. These will be the billing details automatically used for future contracts.

Troubleshooting

Error saving changes

  • Check that all required fields are completed.
  • Ensure that the postal code matches the city.
  • Make sure the Tax ID (CIF/NIF) has the correct format.
  • Try refreshing the page and attempt again.

Changes do not appear on invoices

  • Modifications only affect future invoices, not those already issued.
  • Check that you saved the changes correctly.
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Tip: Create specific billing details for different uses (e.g., "Personal," "Company - Madrid Office," "Freelance") and use them as needed.

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