How to manage your billing details
Manage the billing details associated with your account to appear on invoices and receipts:
Step 1: Go to the billing area
- Click the Main Menu (top right icon).
- Select "Plans and Payments".
- Click the "Billing Details" tab.
Step 2: View your addresses
Each registered address shows:
- Full name (first and last name).
- Company name (business name).
- Full address (street, number, floor).
- Postal code.
- City and country.
- Tax ID (CIF/NIF).
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Available actions:
- Edit: Modify existing details.
- Delete: Permanently remove billing details.
- Set as default: Make certain billing details default by clicking the button star.
Step 3: Add new billing details
- Click "Add billing address"
-
Fill in all required fields:
- Full name.
- Company name (for the invoice).
- Complete postal address.
- Postal code and city.
- Country.
- Tax ID (CIF/NIF for business invoicing).
- Check the "Set as default" box if you want to use these billing details by default for new contracts.
- Click "Accept" to save.
Step 4: Manage existing billing details
- To edit:
- Click "Edit" next to the address.
- Modify the necessary fields.
- Click the "Accept" button to save the changes.
- To delete:
- Click "Delete".
- Confirm the action in the pop-up dialog.
- To set as default:
- Click the star icon (star) next to the billing details.
- You will see it marked asstar.
Default
- These will be the billing details automatically used for future contracts.
Troubleshooting
Error saving changes
- Check that all required fields are completed.
- Ensure that the postal code matches the city.
- Make sure the Tax ID (CIF/NIF) has the correct format.
- Try refreshing the page and attempt again.
Changes do not appear on invoices
- Modifications only affect future invoices, not those already issued.
- Check that you saved the changes correctly.
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Tip: Create specific billing details for different uses (e.g., "Personal," "Company - Madrid Office," "Freelance") and use them as needed.
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