How to change your password

To ensure your account's security, follow these steps to update your password:

Step 1: Go to the security area

1. Click the Menu button (the icon at the top right of your screen).
2. Select "Your Account".
3. Choose the "Passwords and security" option.

Step 2: Start the change process

1. Click the "Change password" button.
2. You will be redirected to a secure environment with additional verification.

Step 3: Create a new password

1. Enter your new password.
2. Re-enter it in "Confirm new password".

Step 4: Confirm the change

1. Make sure it meets our security requirements.
2. Click "Update password".

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Password requirements

• Minimum 12 characters.
• Includes uppercase and lowercase letters.
• At least one number.
• At least one special character (!@#$%^&*).
• Do not use previous passwords.
• Avoid easily guessable personal information.

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Troubleshooting

The new password is not accepted

• Check that it meets all security requirements.
• Make sure it does not match previous passwords.
• Try a different combination of characters.

I don't remember my current password

• Click "Forgot your password?" on our login and registration page.
• Follow the email recovery process.

Error after updating

• Completely close your browser and log in again.
• Clear your cache (Ctrl+F5 on Windows/Linux, ⌘+R on Mac) and cookies if the problem persists.