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Privacy Policy

In accordance with applicable regulations and, in particular, with Regulation (EU) 2016/679 of April 27, General Data Protection Regulation (hereinafter, the "GDPR") and Organic Law 3/2018 of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (hereinafter, the "LOPDGDD"), Text Radar, S.L. makes this Privacy Policy available through the website https://text-radar.com/ (hereinafter, the "Website" or the "Platform") to inform you, among other things, about how and for what purposes your personal data is processed and how you can exercise your rights in relation thereto.

1. Data controller

The data controller for the personal data collected through this Website is Text Radar, S.L. (hereinafter, "Text Radar" or the "Company"), with Tax ID B-10789725 and registered office at Paseo de la Castellana 194, 28046, Madrid; and with email: info@text-radar.com

2. Personal data processed by the Company

In the event that you only register, without contracting any Text Radar product and/or service:

In the event that you register and contract a product and/or service from Text Radar, we will process the following data (in addition to those indicated in the previous point):

Others:

3. Purposes of processing and legal basis

(i) Manage inquiries, requests for information, complaints, and suggestions you may send through the Company’s channels (e.g., email, information request form, phone, etc.).

The legal basis is the consent you provide by sending requests, suggestions, and complaints through these channels. You may withdraw your consent at any time without affecting the lawfulness of the processing based on consent before its withdrawal. However, this will mean we cannot process your inquiry or request for information.

(ii) Process your registration on the Website (e.g., viewing contracted products, 2FA, payments and charges, sending you a copy of your contract by email, etc.) carried out through the registration form—to allow you to access and use the various products we offer that require registration—and manage the contracting of the Company’s products and services.

The legal basis is the performance of the Terms and Conditions of the Website of Text Radar.

(iii) Send you our Newsletter, if you have requested it by entering your email in the specific Newsletter form.

The legal basis is the consent you give by requesting our Newsletter, which you may withdraw at any time without affecting the lawfulness of the processing based on consent before withdrawal. However, this will mean we cannot send you our Newsletter.

(iv) To send you commercial communications by electronic means (e.g. email, SMS) about Text Radar products and services similar to those you have contracted and that may be of interest to you.

The legal basis for processing your personal data is Article 21.2 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, which allows the sending of such communications when there is a prior contractual relationship, provided the sender has lawfully obtained the recipient’s contact details and uses them to send commercial communications about its own similar products or services that were initially contracted.

(v) To send you an email if you decide for any reason to abandon the product and/or service purchase process from Text Radar.

The legal basis is the Company’s legitimate interest in obtaining feedback and comments from visitors and potential customers to improve its products and/or services and at the same time offer a more satisfactory user experience.

4. Retention period of personal data

Text Radar will retain your personal data processed for purposes (i) and (iii) until your inquiry or request is managed / you unsubscribe from the Newsletter or until you withdraw your consent, at any time, without affecting the lawfulness of the processing based on consent before its withdrawal; for purposes (iv) and (v) until you exercise your right to object, at any time; and for purpose (ii) until the termination of the contractual relationship with Text Radar (if you have registered but not paid for any product of the Company, your personal data will be deleted after 12 months).

After these periods, your personal data will be kept properly blocked as long as necessary to comply with the legal obligations to which the Company may be subject and to address possible liabilities arising from the processing, and only for the limitation period of such liabilities.

Additionally, regarding the documents you may upload to the Platform, they will be stored for as long as the user deems appropriate, and can be deleted at any time. Once deleted, the documents cannot be recovered. However, you will have the option to store them in the Text Radar cloud, with the Company acting as data processor.

5. Communication of your personal data

5.1. Recipients

Text Radar may disclose your personal data to payment providers (Redsys Servicios de Procesamiento S.L., Bankinter S.A.) in order to process the payment of purchases made on the Platform, with the legal basis being the execution of the Terms and Conditions entered into with the Company. Text Radar may also disclose your personal data, where applicable, to public authorities (e.g. Public Administrations, Courts, Law Enforcement Agencies, etc.) in order to comply with applicable legal obligations, with the legal basis for such disclosure being compliance with those legal obligations.

Additionally, third-party service providers may also access your personal data as a consequence of providing such services, processing said personal data on behalf of and on account of Text Radar, in their capacity as data processors (Adobe (cloud), Microsoft (storage and document management), OpenAI (AI model), Amazon Web Services (cloud)).

5.2. Transfers of personal data to third countries

No transfers of your personal data outside the European Economic Area are foreseen.

6. Exercise of rights

You can exercise your rights of access, rectification, erasure, objection, restriction of processing, and data portability regarding your personal data, as well as revoke your consent at any time—without affecting the lawfulness of processing based on consent prior to withdrawal—by writing to the following email address: info@text-radar.com

In the event that Text Radar has any reasonable doubt about your identity, it may request a copy of your ID card, passport, or other equivalent identification document.

Regarding processing based on legitimate interest, you may request information about the balancing test carried out by Text Radar, as well as object to any of such processing by writing to the following email address: info@text-radar.com

In any case, you can request protection from the Spanish Data Protection Agency through its website: www.aepd.es

7. Responsibility

By providing us with your personal data through electronic means, you confirm that you are over 18 years of age and that the data you provide to Text Radar is true, accurate, complete, and up-to-date. You confirm that you are responsible for the accuracy of the personal data provided and that you will keep this information properly updated so that it reflects your actual situation, taking responsibility for any false or inaccurate data you may provide, as well as for any damages, direct or indirect, that may arise.

Likewise, in the event that you provide Text Radar with personal data relating to third parties, you declare that you have the consent of said third party/parties to do so and accept the responsibility of informing them of the contents of this Privacy Policy, holding Text Radar harmless from any liability in this regard. Nevertheless, Text Radar may carry out periodic checks to verify this fact, adopting appropriate diligence measures in accordance with data protection regulations.

8. Changes to the Privacy Policy

Text Radar reserves the right to review its Privacy Policy at any time. In such a case, you will be informed through the Website or through other means (e.g. via a pop-up), so that you can be aware of the updates introduced to this Privacy Policy. For this reason, we recommend reviewing this Privacy Policy regularly.